ZUMA WELLNESS

The first step to working with us is to complete our New Patient Application. The New Patient Application offers us a preliminary insight into your health landscape. By understanding your challenges and aspirations, we can assess our capacity to support and elevate your health journey.

Initiate your journey with our Whole Health Assessment. This up-to-90-minute exploratory session delves into your health history, concerns, relevant physical exams, and a review of recent labs. We'll also introduce you to our philosophy of naturopathic medicine, and discuss potential testing and IV therapy, where appropriate.

For an optimal first encounter, kindly share recent lab work or health-related reports prior to your appointment.
Fax: 310-564-0149 (most secure) or Email: contact@drsarahmurphy.com.

Our first session is up to 90 minutes and is dedicated to truly understanding you. If our offerings align with your needs, you'll be extended an invitation to one of our exclusive six-month Premier Health Memberships. While these memberships provide a plethora of benefits, peptides, IV therapies, and vitamin shots are additional options, offering flexibility based on individual needs.

Your well-being is our utmost priority. While we understand the allure of a quick IV boost, we emphasize that it's a medical treatment. We are unwavering in our commitment to ensuring the safety and medical appropriateness of every treatment. Every potential IV therapy patient undergoes an initial, brief IV assessment to confirm that the treatment aligns with their health profile.

As a concierge member with Zuma Wellness, you'll enjoy personalized treatments, priority scheduling, and dedicated strategy sessions with Dr. Murphy to ensure ongoing support and guidance. You'll also receive access to private community resources, including Dr. Murphy's Essential Health and Energy Reset program, exclusive member discounts, direct messaging to the doctor, and optional weekly online check-in calls. It’s part of our commitment to facilitating a deep, ongoing connection with our patients.

Every individual's path to wellness is unique, shaped by various factors including the nature and duration of their health concerns, the treatment strategies we implement, and adherence to the recommended approach. While some may experience rapid shifts in their well-being, others might need more time before noticeable changes emerge.
True to naturopathic principles, our approach is holistic rather than a mere symptom-relief strategy. Your health might have been on a certain trajectory for years, influenced by multiple underlying causes. Addressing these in-depth can take time, ensuring lasting and genuine recovery.
Commitment is key. A single visit is often just the beginning of our transformative journey together. We invite you to join us with an open heart, patience, and determination, as we work towards restoring your optimum health.

Our services at Zuma Wellness are cash-only. We do not accept insurance.
Unfortunately, most of our services are simply not covered by any insurance companies in California and cannot be billed.
Fees are due and payable at the time of the visit. We currently accept Visa, MasterCard, American Express, personal checks or cash.

Patients may reschedule their appointments by calling our office directly at 310-317-4888 or by emailing us at contact@drsarahmurphy.com.
Please note that we require a 24-hour advance notice for appointment cancellation and rescheduling. Patients who do not cancel or reschedule appointments 24 hours in advance will be charged the full price of the missed visit.

Medical Emergencies:
If you're facing a true medical emergency, your immediate step should be to dial 911 or visit the nearest hospital. Please note that Zuma Wellness does not provide urgent care or emergency services.
Our team, led by Dr. Murphy, is wholeheartedly committed to your healthcare needs. For any queries or clarifications:

She's your primary contact for all things practice-related, including general questions, appointment needs, or immediate concerns.
If something feels urgent, please express that urgency clearly. We always strive to accommodate immediate needs, whether that's scheduling a same-day visit or directing you to a specialist when necessary.
Should your concern be non-urgent, it will be communicated to Dr. Murphy, and she'll respond to you at her earliest availability.

Place direct calls to our primary line for prompt assistance at 310-317-4888, Monday - Thursday, during normal business hours. Please note that we are closed on Fridays, weekends, and holidays.
**Emergencies should be directed to 911 or your nearest hospital.

General inquiries can be sent to contact@drsarahmurphy.com.

Zuma Wellness patients with specific treatment-related concerns can use our secure patient portal for direct communication with Dr. Murphy. Note: New health concerns since your last visit may require an in-person assessment.

To ensure privacy, consistency, and clarity in communication, we don't send or accept text messages. We appreciate your understanding and encourage emails or calls for a swift response.

For the best outcomes and clear communication, Dr. Murphy recommends scheduling follow-up appointments to discuss test results. If patients are unable to visit the office, results can be discussed via telehealth appointments or over the phone.

Dr. Murphy is dedicated to obtaining the highest quality information for accurate diagnoses and treatments. Specimens may be sent to various labs across the country. Please note that each lab bills separately. Basic blood work may be billed to your insurance if desired. *Exception - please note that Medicare does not cover orders by NDs yet. Dr. Murphy or a team member will clarify lab payment options once the necessary labs are identified.

Please monitor your medication levels closely and reach out to your preferred pharmacy a minimum of two weeks before running out. Should a refill authorization from Dr. Murphy be necessary, the nature of the medication might require you to schedule an appointment, especially if it's been a while since your last visit.

Supplements can be accessed through our online Shopping page, and we're here to assist should you need something specific.